If the email starts with a generic "Dear sir or madam" that's a warning sign that it might not really be your bank or shopping site. Generic greetings - An organization that works with you should know your name and these days it's easy to personalize an email. These errors are sometimes the result of awkward translation from a foreign language, and sometimes they're deliberate in an attempt to evade filters that try to block these attacks. If an email message has obvious spelling or grammatical errors, it might be a scam. Spelling and bad grammar - Professional companies and organizations usually have an editorial staff to ensure customers get high-quality, professional content. When you get an email from somebody you don't recognize, or that Outlook identifies as a new sender, take a moment to examine it extra carefully before you proceed. Are you sure it's real? Slow down and be safe.įirst time or infrequent senders - While it's not unusual to receive an email from someone for the first time, especially if they are outside your organization, this can be a sign of phishing. Tip: Whenever you see a message calling for immediate action take a moment, pause, and look carefully at the message.
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